BOOKING PROCESS
- Our system performs a real-time availability check when you choose the flights you want. Your booking is finally confirmed once you receive an email with confirmation detailing the flight, ticket costs, and booking reference number.
- Accuracy is crucial during the booking process. Ensure all provided information, such as passenger names, contact details, and payment information, is correct to avoid delays, extra charges, or cancellations.
- Payment is required at the time of booking unless specified otherwise. In addition to the listed payment methods, major debit and credit cards are accepted. Following a successful payment, you will receive an email with an online ticket, which is required for airport check-in.
CANCELLATIONS AND CHANGES
- If you need to cancel your booking, please be aware that cancellation fees may apply, as determined by the airline's policy. Reviewing the specific cancellation terms associated with your ticket at the time of booking is essential to understanding any potential charges.
- Any changes you make to your Reservation—like changing the dates or times of your flight—may require additional costs and are subject to availability. To make changes, please contact our customer service team immediately. We will assist you if you need to modify your travel plans, but some fare types may contain restrictions.
- Sometimes, ASAP Reservation might have to cancel your Reservation due to problems like non-payment or incorrect data. If such a circumstance occurs, we will let you know right away. To avoid this, ensure that all your booking data is correct and current and that your payment is made on time.
REFUND POLICY
We aim to clarify our refund policy to ensure you understand your options. Refunds are processed according to the airline's specific refund policy, depending on the fare type and ticket conditions. Service fees charged by ASAP Reservation are non-refundable. Depending on the airline and the mode of payment, the refund processing period may extend to 60 or 90 days. We will guide you through the process and keep you informed about the status of your refund. For the most accurate information, always review the fare rules and refund conditions associated with your ticket at the time of booking.
TRAVEL DOCUMENTATIONS
For a seamless trip, make sure you have the appropriate travel documents. We advise clients to have travel documentation, including valid passports and visas. Different countries have varying entry requirements, so verifying these well before travel dates is essential. Additionally, some destinations may have health requirements, such as vaccinations or health certificates, that must be met before travel.
RESPONSIBILITIES
We facilitate flight bookings but are not responsible for airline operations, delays, or cancellations. You are responsible for arriving at the airport on time, following airline check-in and boarding procedures, and complying with baggage allowances. To avoid any issues, ensure that all booking information is accurate, including the names of passengers and payment details. You need to meet the entrance requirements for your location and possess the required travel documentation.
PRIVACY AND SECURITY
We collect only essential personal data required for booking flights and providing services, ensuring it is handled securely and complies with applicable laws. Our robust security procedures protect your information from misuse and unauthorized access. Our privacy policy contains explicit instructions on how your information is used and safeguarded. We are dedicated to transparency in our data practices.
LIABILITY
We facilitate your flight bookings by acting as an intermediary between you and the airlines. We provide accurate and timely information but are not liable for any actions, omissions, or services by airlines or other third parties. Flight delays, cancellations, schedule changes, and other disruptions to your travel plans caused by the airlines fall under this category. Using our services, you agree that ASAP Reservation will not be held liable for any incidental, direct, indirect, or consequential damages. This covers various things, including canceled or delayed flights, misplaced luggage, and monetary losses brought on by changes in travel schedules. It is advisable to review the terms and conditions of the airlines you are booking with to comprehend their particular liability and compensation policies.
CHANGES TO TERMS
These terms and conditions are subject to change by ASAP Reservation without previous notice. By using our services after any changes have been made, you agree to the updated terms. We advise you to review our conditions for updates periodically. Please get in touch with our customer support staff if you have any questions or issues about these upgrades. We value your happiness and understanding.
Please contact our customer service team at +1 (801) 477-4474 with any questions or concerns.
