REFUND &
CANCELLATIONS

CANCELLATION TERMS

1. Customer-Initiated Cancellations
   If you need to cancel your flight booking, you can do so within 24 hours of making the reservation without incurring any cancellation fees, ensuring you receive a full refund. After this initial 24-hour period, cancellation fees will apply based on the fare rules and conditions set by the airline. The airline's specific policies will determine the refundable amount.


2. Airline-Initiated Cancellations
   When an airline cancels your flight, ASAP Reservation ensures our clients are notified and helped immediately. You are entitled to a complete refund or the choice to rebook a different flight without paying extra if your airline cancels. The policies and procedures of the airline will determine the particular possibilities that are accessible to you. We will collaborate closely with the airline to ensure your refund or rebooking goes smoothly.

REFUND POLICY

1. Eligibility for Refunds
   The respective airline's fare rules and cancellation policies determine refund eligibility. Generally, non-refundable tickets do not qualify for refunds; however, customers may be eligible for travel credits or vouchers based on the airline's specific policies. Refunds for eligible tickets will be processed according to the terms set by the airline. It's important to note that taxes and service fees paid at the time of booking are often non-refundable. To ensure a smooth refund process, customers should submit their refund requests through our website or customer service within the stipulated time frame after cancellation. We recommend reviewing the fare rules and policies associated with your ticket to understand the eligibility criteria for refunds fully.


2. Processing Refunds
   We aim to make the refund process as efficient and transparent as possible. Once a refund request is submitted through our website or customer service, it will be reviewed and verified according to the airline's fare rules and policies. After verification, the refund will be processed within 60-90 business days. Refunds will be issued using the original payment method used when booking. It is crucial to remember that the processing time can change based on the airline and the mode of payment.


3. No-Show Policy
   we have a clear policy regarding no-shows to ensure fairness and transparency in our refund and cancellation process. A no-show occurs when a customer fails to cancel their flight booking in advance and does not show up for their scheduled flight. In such cases, customers are not eligible for refunds or travel credits.

CONTACT INFORMATION

For any inquiries, cancellations, changes, or refund requests, ASAP Reservation's customer service team can assist you. You can reach us via email at ticketing@asapreservation.com or by phone at +1 (801) 477-4474. Our dedicated customer service representatives are here to support you and ensure your travel experience is as smooth and hassle-free as possible.